Basic Troubleshooting for Boot issues
Kindly find the Basic Troubleshooting for Boot issues.
When starting Microsoft Windows XP after an improper shutdown, the following error message may display:
“We apologize for the inconvenience, but Windows did not start successfully. A recent hardware or software change might have caused this.”
This screen is called the Automatic Recovery screen, and normally occurs after a failed startup attempt.
Operating Systems Affected:
This issue occurs when the computer has an improper shutdown. This may occur if the computer is unplugged, the surge strip is turned off, or some type of power loss occurs when the computer is either in Windows XP or starting Windows XP.
Improperly turning off the computer can cause issues such as this. It is recommended that Windows be shut down properly after every use. Follow each method below one at a time until the issue is resolved.
Try Start Windows Normally. If this works the customer is all set. If it does not work, try method 2.
Try starting the computer to Safe Mode. If this works try performing a system restore back to when the system worked OK and then troubleshoot what may have caused the problem. If it does not work, try method 3.
Try starting the computer with the Last Known Good Configuration.
- Start the computer to the Recovery Console, and then run Chkdsk /r. Chkdsk /r locates bad sectors and recovers readable information.
- After the test completes type fixboot and then press Y.
- Restart the computer. The same message may appear – in that case just press Enter. If the system boots into Windows then the issue is resolved. If not go to method 5.
If this is a laptop, the problem can occasionally be resolved by performing a power drain, a hardware reset or reseating the hard drive.