Unable to open CD/DVD drive, Error “Application not found”

Please try the Below given steps if the customer is not able to open CD/DVD drive, Error ” Application not found ”

Screen Shot :

Solution :

1. Open registry editor, Click Start -> Run ->regedit

2. Take a backup of registry editor, Click on File menu -> Export -> save a copy of the registry to the desktop.

3. Navigate to the following location : HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer

4. Delete the following key completely “MountPoint2“.

5. Exit Registry editor.

6. Logoff or restart the computer to take effect.


Kuttus is an IT professional and a part time blogger. He has started the 123seminarsonly to write his findings gained in daily work life. Kuttus writes articles which are mostly related to technology and Virus Removal. He has been interested in virus and Malware removal. He is working as a remote virus removal technician from the last 7 year.

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