Windows Update has encountered an error and cannot display the requested page

If you receive a “Windows Update has encountered an error and cannot display the requested page” error message when you try to install an update.

 

Step 1: Verify that the services are started

Make sure that BITS and the Automatic Updates service are started. To do this, follow these steps:

 

 

  • Click Start, click Run, type services.msc, and then click OK.
  • In the list of services, right-click Automatic Updates or Windows Updates, and then click Properties
  • In the Startup type list, click Automatic, and then click Apply.
  • If Service status is set to Stopped, click Start, and then click OK.
  • Right-click Background Intelligent Transfer Service, and then click Properties.
  • In the Startup type list, click Automatic, and then click Apply.
  • If Service status is set to Stopped, click Start, and then click OK.

Step 2: One or both of the services do not appear in the Services Control Manager

 

If the Automatic Updates service or the Background Intelligent Transfer Service does not appear in the Services Control Manager, reinstall that service or those services. To do this, use one or both of the following methods, depending on the situation.

 

The Automatic Updates service is missing

 

To reinstall the Automatic Updates service, follow these steps:

1.Click Start, click Run, copy and paste the following command, and then click OK. Note: Below commands are case sensitive

 

%windir%\System32\rundll32.exe setupapi,InstallHinfSection DefaultInstall 132 %windir%\inf\au.inf2

 

If you are prompted to insert your operating system CD, copy and paste the following path in the Copy files from box, and then click OK.

 

%windir%\ServicePackFiles\i386

 

Note: This location contains the most recently updated service pack files. If you cannot use this path to copy the required files from, insert the operating system CD, and then click OK.
The Background Intelligent Transfer Service is missing

 

To reinstall the Background Intelligent Transfer Service, follow these steps:

1.Click Start, click Run, copy and paste the following command, and then click OK. Note: Below commands are case sensitive

 

%windir%\System32\rundll32.exe setupapi,InstallHinfSection DefaultInstall 132 %windir%\inf\qmgr.inf2

 

If you are prompted to insert your operating system CD, copy and paste the following path in the Copy files from box, and then click OK.

 

%windir%\ServicePackFiles\i386

 

Note: This location contains the most recently updated service pack files. If you cannot use this path to copy the required files from, insert the operating system CD, and then click OK.

 

After restarting the computer Automatic Updates should work.

Kuttus

Kuttus is an IT professional and a part time blogger. He has started the 123seminarsonly to write his findings gained in daily work life. Kuttus writes articles which are mostly related to technology and Virus Removal. He has been interested in virus and Malware removal. He is working as a remote virus removal technician from the last 7 year.

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